Privacy Policy
Effective Date: September 12, 2024
This Privacy Policy describes how Halfbit GmbH (“we,” “us,” or “our”)
collects, uses, and shares the personal information of users (“Agent”,
“Buyer”, “Service Consumer”) who download, install, and use “Order
Floww” mobile application (the “Application”). It also explains the
rights and choices available to you regarding your information. By using
the Application, you agree to the collection and use of information in
accordance with this policy.
1. Definitions
- Agent: A person who downloads, installs, and uses
the Application to place orders on behalf of a company they work with
(referred to as the “Service Consumer”).
- Application: The “Order Floww” mobile application
provided by Halfbit GmbH that facilitates order placement between an
Agent and a Buyer.
- Service Consumer: Gamine sp. z o.o.. The company
that the Agent represents and on whose behalf the Agent collects orders
using the Application. Service Consumer sells products or services to
the Buyer.
- Buyer: The entity that purchases products or
services from the Service Consumer, with orders collected via the
Application by the Agent.
- Service Provider: Halfbit GmbH, the provider of the
Application and the entity responsible for managing the collection,
transient storage, and transmission of information provided by Agents to
the Service Consumer.
- Personal Information: Any information that relates
to an identified or identifiable individual, including names, email
addresses, contact information, and other data described in this
policy.
When you download and install the Application, we collect the
following personal information to enable the use of the Application:
- Email Address: Used to send login codes (User
Authentication) and communicate with you regarding your use of the
Application.
- Name: Used for personalized communication and
generating order codes.
This information is also transmitted to the Service Consumer as part
of the orders placed via the Application.
When taking orders on behalf of a Service Consumer, the following
information is collected and processed via the Application:
- Company VAT Number
- Company’s Legal Name
- Legal Address
- Store Name
- Delivery Address
- Contact Person’s Name
- Contact Person’s Email Address
- Contact Person’s Phone Number
Each time the Agent places an order via the Application, they declare
that all personal data collected have been obtained with the explicit
consent of the Buyer for transfer to the specified Service Consumer.
As part of the service, the following information related to the
Service Consumer is collected and processed via the Application:
- Company’s Legal Name: The official registered name
of the Service Consumer’s business or organization.
- Contact Person’s Name: The full name of the
representative responsible for communications and operations related to
the service.
- Contact Person’s Email Address: The email address
used for all communications regarding the application, support, and
related services.
- Order Destination Email: The email address where
placed orders or transaction confirmations are sent, ensuring proper
delivery and business continuity.
The Application does not collect sensitive information such as health
data, financial information, or information from children under 13 years
of age.
We use the information collected for the following purposes:
- User Authentication: The information collected from
the Agent is used to grant access to the Application and identify them
for the purpose of order placement.
- Order Processing: The Agent takes orders via the
Application and collects Buyer’s personal data to facilitate order
processing and fulfillment. The Service Consumer acts as the data
controller for this information under the GDPR.
4. Data Sharing and
Protection
A. Data Sharing:
- With Service Consumers: The Buyer’s information
collected via the Application is shared with the Service Consumer for
the purpose of order fulfillment. The Service Consumer is the
administrator of this data and is responsible for its protection under
GDPR regulations.
B. Data Protection:
- Encryption: All data transferred via the
Application is encrypted to ensure security during transmission.
- Data Retention:
- Data collected from Agents is stored by the Service
Provider in the Agent’s profile and can be accessed, corrected or
deleted through the mobile application.
- Data collected from Buyers is transiently stored by
the Service Provider and is retained for a maximum of 30 days for backup
and recovery purposes only, after which it is securely deleted.
- Data collected from Service Consumer is strictly
used for the purpose of providing and maintaining the service and
ensuring that the Service Consumer can fully access and benefit from the
application’s features. The Service Consumer’s data is retained for as
long as the Service Consumer continues to use the service. This ensures
that the application functions correctly, and all necessary information
for processing orders, communications, and support is available. If the
Service Consumer discontinues the service, their data will be removed
from the system.
5. User Rights
You have the following rights concerning your personal
information:
- Access: You may request access to the personal
information we hold about you.
- Correction: You can request corrections to any
inaccuracies in your personal information.
- Deletion: You can request the deletion of your
personal data held by the Service Provider via the Application.
Please note that once the data is deleted by Service Consumer, the
application and its services will cease to function for that Service
Consumer. This is because the application relies on the data to provide
its core functionality, and it cannot operate without it. Should the
Service Consumer wish to resume using the service after their data has
been deleted, they will need to sign a new Service Agreement and provide
the necessary information again to reactivate the application’s
services.
Please note that we don’t have control over the data shared with the
Service Consumer. If you want to access, correct or delete your personal
data stored by the Service Consumer, contact the Service Consumer
directly. Please refer to privacy policy of Gamine sp. z o.o.: Gamine Privacy
Policy
If you wish to exercise any of these rights, you can contact us at
privacy@halfbit.de.
6. Third-Party
Services
The Application uses following third-party services:
Hetzner
We host our web server with Hetzner. The provider is Hetzner Online
GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter
referred to as “Hetzner”). For more details, please refer to Hetzner’s
privacy policy: Hetzner Privacy
Policy.
We use Hetzner based on our legitimate interest in ensuring the
reliable and secure operation of our web server. We have concluded a
data processing agreement with Hetzner to ensure that they process
personal data of our users only based on our instructions and in
compliance with applicable data protection laws.
Strato
We use Strato to send emails from our web server. The provider is
Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter
referred to as “Strato”). For more details, please refer to Strato’s
privacy policy: Strato
Privacy Policy.
We use Strato based on our legitimate interest in ensuring reliable
and secure email communication. We have concluded a data processing
agreement with Strato to ensure that they process personal data of our
users only based on our instructions and in compliance with applicable
data protection laws.
7. Cookies and
Tracking
The Application does not use cookies or other tracking
technologies.
8. Legal Compliance
Our Application is available in EU countries and complies with
applicable data protection regulations, including the General Data
Protection Regulation (GDPR).
9. Changes to This
Privacy Policy
We may update this Privacy Policy from time to time. Any changes will
be communicated via the Application, and the updated policy will take
effect immediately upon notification. We encourage you to review this
policy periodically to stay informed about how we are protecting your
information.
If you have any questions or concerns about this Privacy Policy or
your personal information, please contact us at:
- Email: privacy@halfbit.de
- Address: Am Klumbengarten 2, 68239 Mannheim,
Germany